Real Support - The ECT Advantage
No matter how good a piece of software is, there will be times when you need help. At those times, it's nice to have the option of speaking to a real, live person rather than having to search through written documents online or offline. Unlike other large electrical CAD suppliers, ECT offers live telephone tech support from a staff with many years of combined engineering experience. These are the same experts who provide on-site training and implementation services for our customers, not the typical hotline "screeners" who simply read from a list of canned responses. Real support - if you need it, ECT has it.
ECT is committed to providing first class support for promis•e users. The Insider's Club contains product support information for registered users. If you cannot find the answer for your question, please leave a message for the tech support staff. We will address your question as soon as possible.
Note: the Insiders Club includes a collection of Application Notes and
Technical FAQs for promis•e users.
Leave Message for ECT Tech Support
